Custom Animal Services’ website outlined their policies in detail, gave in-depth biographies of their employees, provided a variety of contact options, and in all aspects appeared very professional. We appreciated what we saw and contracted with Custom Animal Services for the care of our kitties while we were away. We arrived back home to three contented, well-fed and happy felines…. and in addition, our home was clean and in good order. The kitties (and our home) had received excellent care!!! Additionally, the communication lines were open and used multiple times during our absence regarding our family pets.
Upon our arrival home, we were additionally pleased to find that invoices for services rendered by Custom Animal Services was payable by PayPal….a payment process of which we are tremendous fans!
We feel blessed to have found Custom Animal Services…and highly recommend you include them in your future travel arrangements for the care of your “furry family friends.” We are more than confident that you will be very pleased with their service!
May I assure you that our comments are totally unsolicited and completely heartfelt!!”
I was so grateful. I fully trust Custom Animal Services to take excellent care of my pets.
Thank you Rhonda and staff!”
IF my horses have a problem while I am gone, I am confident that Rhonda will notice anything big or small & do what is necessary to take care of it. That takes a huge load off of my mind. All of our animals; dogs, cats, & horses love Rhonda & it’s obvious that she truly cares for them too. As a bonus, when I come home, my barn always looks as good as when I left. It doesn’t get better than that; happy animals & no extra work for me when I get home!”
“I first met Rhonda at Riverview Animal Clinic, then again at dog agility classes. I have watched her relationship with her own pets and with the animals at the clinic, and I am absolutely confident in her maturity, reliability, and her pet-care wisdom. Plus she is simply a fantastic person! When a job kept me away from the house too long during the daytimes, Rhonda was able to care for Crash with exercise and play each day. Crash is a very high energy boy, and he was much calmer and happier when we got home each evening than if he’d been cooped up alone all day. It was a great relief and comfort to know that Crash and Rhonda would have some good interactive time each day, and it allowed me to focus completely on the job at hand! Many, many thanks!”
Minnie, Benson, Alice, Beatrix and Maverick.”
Charlie, Dani, Primo, Lily, Oliver & Oscar”
Rhonda always sends a note to let me know how the visit with Lucy went. She also used to take care of our 19 year old kitty.
What more can we say—we trust Rhonda with our babies! Kim, Dan & Lucy”
“Let just say, we are a needy family and Susie has been a lifesaver for us! Our pup has severe epilepsy and needs meds twice a day. When both of us are working, she comes to the house to give him his meds followed by a quick walk. Our scattered work schedules means there is no consistency with needing her, and lots of last minute changes to our requested visits. She has been unbelievably flexible, reliable, and very understanding of our situation. Not to mention, she is a master at getting Gila to take his meds, and is a great pet photographer. I would highly recommend Susie as a pet sitter.”
“We were referred to Rhonda and her team when we first moved to Durango. We have two big dogs that can’t make the trips with us all the time. We rescued one of our dogs a couple years ago now, she is highly anxious and needs a lot of patience. Rhonda took the time to understand Maple and what we were needing to make her feel more comfortable when we were away. She was able to pair us with Dawn who has been taking care of our dogs for about a year and a half now. Dawn goes above and beyond helping us and taking care of the dogs when we go out of town. We know that are dogs are going to be taken care of like they are her own, she communicates every time she is at the house, and she always does what she says she will do. We are very lucky to have found Rhonda and her team to help take care of our pups when we are away.”
“We are so impressed with Custom Animal Services. If there was a 1-to-5 star rating option, we would recommend Rhonda and her team for a score much higher than 5.
When we leave our dog, Mulligan, we know he’s not only safe and secure, but also that he enjoys both the day and overnight visits. For him, it’s exciting like a summer camp but he gets to stay at home which he where he wants to be. We are confident he will be happy, healthy and as spoiled as he always is when we are gone, whether we are away for just a few hours, a couple of days or multiple weeks.
Mulligan is a 12-year-old one-eyed rescue pit-lab mix who came to us with many fears due to an incredibly rough start in life. While he hasn’t always trusted people, he absolutely LOVES his Custom Animal Services best friend, Lori. He also loves Lori’s dog Oso, her parents and her husband, all of whom he considers his family.”
“We began using Custom Animal Services several years ago shortly after moving to Durango. I must admit I was nervous to make that first contact as I have had unpleasant experiences with pet sitters in the past. This time was totally different. From my initial conversation with Rhonda to our first interview with one of her Pet Care Pros to the many subsequent animal care visits, we have never been disappointed. Neither have our pets. We generally travel with our dog so our two boy kitties have the run of the house while we are gone and they love their pet care provider. They are always waiting for her at the door when she arrives and are more than happy to put on a great show which includes posing for photos! Not only have our pets thoroughly enjoyed their Pet Care Pro visits over the years, but Rhonda and her staff have been understanding, supportive, and caring to us during all of the ups and downs in our little family; whether it was illness of a family member, the loss of a beloved animal, or the addition of new ones to our circle. Custom Animal Services has always been there for us and, as such, we consider Rhonda and her staff to be an integral part of how we care for the fur-people in our lives.”
We have always been pleased with the care our pets have received from Rhonda and her team at Custom Animal Services. Specifically, Karen has been taking care of our cats and dogs for years. She is so patient and kind, and she worked really hard to gain the trust of our finicky chihuahua mix, Peanut. All of our pets consider Karen to be part of the family now. She sends daily pictures and updates, and she is always easy to reach. Karen goes way above and beyond our expectations every time! We leave home knowing they will be cared for by Karen as if they were her own pets. Thank you Karen and Rhonda!